Auto Payments for your Credit Cards| Help and Support

Set up monthly payments to pay your Credit Card bills so you never miss a payment. Choose to pay 5%, 10%, 25%, 50%, or 100% of your bill automatically every month from your Arbahena Islamic Bank or Arbahena Islamic Bank Account.

Auto Payments for your Credit Card bills

You can set up monthly payments to pay your Credit Card bills so you never miss a payment. You can choose to pay 5%, 10%, 25%, 50%, or 100% of your bill. This percentage can be changed at any time.

Auto Payment facility works if you have an Arbahena Islamic Bank or Arbahena Islamic Bank Account. If your account is with another bank, you can instruct your other bank to set up the direct debit with fixed amounts only.

Activate or change your Auto Payment instructions

You can set Auto Payment instructions by contacting our Call Centre on +971 600 599 995 or by visiting your nearest Arbahena Islamic Bank branch with your original Arbahena ID or passport for identification.

Cancel your Auto Payment instructions

You can cancel Auto Payment instructions by contacting our Call Centre on +971 600 599 995 or by visiting your nearest Arbahena Islamic Bank branch with your original Arbahena ID or passport for identification.

FAQs

Can any type of account be used to set up Auto Payment instructions?

For Arbahena Islamic Bank Accounts, Auto Payment facility can be activated from your AED account only. For Arbahena Islamic Bank Accounts, you can use your Arbahena Islamic Bank or foreign currency accounts.

Can I set up an Auto Payment instruction for my Arbahena Islamic Bank Credit Card from an account with another bank?

You can reach out to the other bank to do so.

Can I set up an Auto Payment instruction for my Supplementary Credit Card or from my Supplementary Credit Cardholder’s account?

Auto Payment instructions can only be set up to make payments towards a primary credit card from one of the primary credit cardholder’s accounts.

What happens if I make a payment to my Credit Card before the Auto Payment date?

If the payment you make is equivalent to or higher than your Auto Payment instruction amount and it is made at least 2 working days prior to your Credit Card Payment Due Date, then your Auto Payment instruction will not be carried out. If the payment amount is less than your Auto Payment instruction amount, then the remaining amount will be debited through the Auto Payment instruction on the due date.

What happens to the Auto Payment instruction if I do not have sufficient balances in my Account?

If you don’t have enough funds in your Account on your Credit Card Payment Due Date, the Auto Payment will not be processed, and you will incur Late Payment Charges and Profit Charges on your Credit Card. In addition, the Auto Payment Amount will be placed on hold under your Account and will be cleared only once your Credit Card Payment has been made.

Auto debits for credit card payments

Auto Payments for your Credit Card bills

Activate or change your Auto Payment instructions

Cancel your Auto Payment instructions

FAQs

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